Bax-car Common Questions
No, we do not require a deposit. We will send you an invoice at the same time as your booking confirmation, we just ask that the full payment is paid 7 days prior to your first transfer.
At the time of booking we will send you an invoice generated by Paypal. You can use the link to pay by Paypal, Debit/Credit card or you can transfer money directly to us by bank transfer using the business bank account details on the invoice. You can use the same link at any point to check your outstanding balance. If you would prefer to pay by cash, please confirm this at the time of booking.
No we do not charge you any extra if your flight is delayed. We check your arrival time before we dispatch your driver.
Bax-car offer a ‘Meet & Greet’ service to all our clients arriving at any UK airport. Your driver will be waiting in the arrives hall holding a sign displaying your name. Please make a note of your driver’s mobile number which you will find on your booking confirmation incase you need to contact them. At some airports we may ask clients to call their driver when they are ready to be collected and then the driver will meet them at a designated meeting point, this is due to the high charges by these airports. But a ‘Meet & Greet’ service can be requested at any airport, please confirm this at the time of booking.
Where possible bookings should be made at least 24 hours in advance to avoid disappointment. For bookings within 24 hours please call us to confirm availability. For airport transfers we recommend booking as soon as possible even if it’s just to provisionally book dates before finalising your travel plans.
Yes we provide a 24 hour service.
Our office hours are generally 8.00am to 6.00pm subject to availability but you can always send us an email to bookings@bax-car.co.uk and we will reply at our earliest convenience.
No, we charge the same prices 24 hours a day.
We can supply either email and/or paper confirmations. Please confirm your preference at the time of booking.
Please email us at bookings@bax-car.co.uk detailing your requested travel dates, flight times and pick up/drop off locations and we will reply with your quote and our availability. We always try to respond to any emails or calls within 24 hours.